Category Archives: News

Important update from Engleton House Surgery

Dear Patients,

You may have seen in the media that General Practice has been asked to support the Covid Vaccination programme further. We are offering as many Covid Vaccination sessions as we can, this involves staff working overtime but may also impact other services.

We kindly ask you bear this in mind if your concern takes longer to be dealt with than you would normally expect. We too are personally affected by the pandemic and at times are working with minimal staffing levels during a higher-than-normal demand.

Each day we have an on-call doctor. Their purpose is to deal with medical emergencies.
We have many new staff working within our team such as Clinical Pharmacists, Physiotherapists, Dieticians, Health Advisors, Mental Health Worker, HCA’s, Social Prescribers, Nurses, Physician Associate as well as GP’s. Our reception team can book appointments with the most appropriate person based on your clinical need. Please also remember our lovely local pharmacists offer great advice on minor ailments.

By seeking advice from the right person, this frees up appointments for the patients who specifically need a doctor. This is what will enable us to continue providing quick access to a GP when you or your family need it most.

We hope you can support us to continue supporting you and your families at this time.

From all of us here at Engleton House and Coventry University Health Centre, we wish you a Merry Christmas and Healthy and Happy New Year.

Important message for those affected by current events in Afghanistan

We are conscious that some patients registered at Engleton House surgery may be affected by current events in Afghanistan. Engleton House surgery is accredited by the Royal College of General Practitioners as one which specialises in the care of military veterans and their families. All the team have been trained in the care of military veterans and their families. If recent events have affected you and you wish to seek help, please come forward.

Register your Type 1 Opt-out preference

The data held in your GP medical records is shared with other healthcare professionals for the purposes of your individual care. It is also shared with other organisations to support health and care planning and research.

If you do not want your personally identifiable patient data to be shared outside of your GP practice for purposes except your own care, you can register an opt-out with your GP practice. This is known as a Type 1 Opt-out.

Type 1 Opt-outs may be discontinued in the future. If this happens then they may be turned into a National Data Opt-out. Your GP practice will tell you if this is going to happen and if you need to do anything. More information about the National Data Opt-out is here:

You can use this form to:

  • register a Type 1 Opt-out, for yourself or for a dependent (if you are the parent or legal guardian of the patient) (to Opt-out)
  • withdraw an existing Type 1 Opt-out, for yourself or a dependent (if you are the parent or legal guardian of the patient) if you have changed your preference (Opt-in)

This decision will not affect individual care and you can change your choice at anytime, using this form. This form, once completed, should be sent to your GP practice by email or post.

Download Form

Flu Vaccination Campaign 2020/2021

Now is the time to start thinking about getting the annual flu jab. This year, the free vaccination will be offered to more people amidst concerns around the still-present coronavirus.

The NHS flu programme in England typically offers the flu vaccine to those over the age of 65, pregnant women and those with existing health conditions or weakened immune systems. These groups will remain a high priority this year, while the programme will also be extended to reach out to more people.

In a typical winter, flu is one of the biggest health concerns for many older and vulnerable people. With the additional threat of Covid19 this year, the public are being advised to take extra care to avoid both of these diseases. The government hopes for as many people as possible to receive the flu vaccine to reduce the risk of caregivers and healthcare workers coming under immense pressure.

We will be holding our Flu Clinics over the next few months. Due to the current Covid19 situation they will operate in a slightly different way to previous years to protect our patients and staff.

We will be offering Saturday clinics and evening clinics. These will be by appointment only. You will be contacted by the surgery inviting you to book an appointment. Please only call for a Flu Vaccine appointment once you have received our invite either via text message or letter.

There three types of Flu vaccines dependent on your age. Our delivery dates for each type differ so please do not worry if a member of your family is invited before you.

This year the flu vaccine is being offer on the NHS to:

  • Adults 65 and over
  • People with certain medical conditions (including children in at-risk groups from 6 months)
  • Pregnant women
  • People living with someone who’s at high risk from coronavirus (on the NHS shielded patient list)
  • Children aged 2 and 3 on 31 August 2020
  • Frontline health or social care workers

Flu Jabs for patients aged 50 -64

Please note that people in the 50-64-year old age group ARE NOW ELIGIBLE to be vaccinated against Flu. Please call the surgery to book an appointment.

Hay Fever – How to manage your Hay Fever

Hay fever is caused by an allergy to pollen. The symptoms of hay fever are caused when a person has an allergic reaction to pollen. Common hay fever symptoms are:

  • a runny, itchy and/or blocked nose
  • sneezing
  • itchy eyes

Pollen is a fine powder released by plants as part of their reproductive cycle. Pollen contains proteins that can cause the nose, eyes, throat and sinuses to become swollen, irritated and inflamed.

How to treat hay fever

Many hay fever symptoms can be controlled with over-the-counter medication at your local pharmacy.

  • Steroid nasal sprays help to prevent or reduce inflammation in the lining of the nose and some can help to relieve watery eyes.
    Available from your local pharmacy.
  • Antihistamines help to relieve a runny nose, sneezing, itching and watery eyes. Some types of antihistamines make you drowsy and are best taken before bed. Newer antihistamines are less likely to make you drowsy and are a common choice for children and people with milder or occasional symptoms of hay fever.
    Available from your local pharmacy.
  • Decongestant nasal sprays and tablets are used to unblock the nose. They should never be taken for more than a few days at a time.
    Available from your local pharmacy.
  • Eye drops can be used to treat itchy or watery eyes.
    Available from your local pharmacy.

If none of the above treatments are effective for you, please book an appointment to discuss other treatments.

Useful Links

  • NHS – Hay fever
  • NHS – Find your local Pharmacy
  • Met Office – Pollen forecast

We are a Park Run practice!

We are proud to be a Park Run Practice.

The Park Run takes place on a Saturday morning at 9.00am at the War Memorial Park, Kenilworth Road, Coventry, CV3 6PT.

We look forward to seeing you there.

Please ask at reception for further details.

To find out more about Parkrun and how it can help you make new friends and stay healthy, please click on the Parkrun logo below.

Urgent Appointments

We have listened to patient feedback and in order to prevent patients having to ring back at 2pm once the morning slots are full we are trialling a new system to prevent this.

This will mean that ‘on the day’ appointments will be for urgent on the day problems only.  Once the urgent appointments are taken patients will be added to a triage list whereby a doctor will ring them to ascertain their urgency and to see whether the problem can be dealt with on the phone or whether they still need to come to the surgery. Receptionists do not have the access to book extra patients in once surgeries are full

We ask that you please be patient – the new system is a change for staff as well as patients and will take some time to bed in but it is hoped that in the long run this system will be far better for patients.

We are an award winning surgery!

We attended the Coventry & Rugby Clinical Commissioning Group Inspires awards evening on 9.10.15.  Out of 8 possible awards we are delighted to announce that Engleton House surgery won 3!  These were for:
  • Excellence in Child Protection and Safeguarding award
  • Excellence in End of Life Care award
  • Our Nurse Sandie won the Nurse Lifetime Achievement award.